Amazon
Data Center Engineer
Key job responsibilities
Execution & Troubleshooting:
– Perform a variety of DCO procedures including break-and-fix repairs, host-level decommissions (HLD), server rack decommissions (SRD), media removal, media destruction, and first responder duties
– Troubleshoot hardware issues using SOPs and available documentation; escalate when actions deviate from established procedures.
Scope & Decision-Making:
– Operate across one or more process paths within the DCO team, applying knowledge to determine the correct task or procedure — including slight deviations — to achieve desired outcomes
– Work is reviewed daily by supervision.
Communication & Collaboration:
– Communicate clearly via tickets, SIMs, task tracking entries, and write-ups
– Participate effectively in team meetings and present work to leaders
Impact & Process Improvement:
– Deliver work that impacts team metrics including ticket resolution, decom throughput, and safety compliance
– Take action to improve operational excellence within DCO workflows
Safety & Compliance:
– Adhere to all DC safety protocols during red zone (RZ) and floor operations
– Support safety inspections and maintain site compliance standards
To apply for this job please visit www.amazon.jobs.