Sales Executive

Sales Executive

We are looking for a driven and commercially minded Sales Executive to join the team. This role sits across the full client lifecycle from engaging leads to activating and re-engaging clients with a strong focus on conversion, retention, and revenue growth. This role requires fluency in Arabic and English to support our regional client base.

Key Responsibilities  

• Engage with prospective clients across phone, email, live chat, and in-person channels  
• Convert leads into active trading clients 
• Reactivate dormant accounts and drive trading activity
• Own and manage a pipeline of leads to maximise conversion rates
• Achieve and exceed individual sales targets and KPIs  
• Build and maintain strong client relationships across retail and high-value clients
• Support clients on platform usage, products, and services
• Build and maintain strong client relationships
• Handle client queries, complaints, and account-related matters
• Identify opportunities to upsell products, platforms, and services
• Share feedback on client behaviour, campaign performance, and market trends
• Conduct ongoing competitor and market analysis