HR & ADMIN MANAGER

Lead, direct, and manage end-to-end HR operations and administration services by overseeing recruitment, contracts, onboarding, employee relations, and learning and development, while ensuring efficient workplace, facilities, security, and accommodation services, in order to deliver a compliant, efficient, and employee-focused work environment that supports business continuity and organizational objectives.

Key Accountability Areas

HR Operations & Talent Management

• Manage end-to-end job requisitions, position creation, and updates in line with the approved organization structure and manpower plan.
• Oversee sourcing strategies, candidate screening, structured assessments, offer management, and HR system updates while ensuring a positive candidate experience.
• Oversee preparation, validation, renewal, and execution of employment and rental manpower contracts in compliance with company policies and legal requirements.
• Ensure completion of pre-onboarding and onboarding activities including documentation, system access, induction programs, and closure of pending requirements.
• Monitor infant attrition and implement actions to enhance early employee retention.

Employee Relations

• Manage employee relations matters in line with company policies and labor regulations.
• Handle employee grievances, disciplinary actions, and investigations and ensure proper documentation and closure.
• Provide guidance to line management on ER practices to maintain a positive and compliant work environment.

Learning & Development

• Identify training needs in coordination with business units and support the preparation of annual training plans.
• Coordinate the execution of training programs, workshops, and development initiatives.
• Monitor training effectiveness and maintain training records and reporting.

Office & Workplace Operations

• Manage office resources, supplies, and workspace utilization to ensure operational efficiency.
• Oversee service providers for office equipment, utilities, and support services.
• Monitor utility consumption and implement efficiency improvement initiatives.
• Ensure proper handling and distribution of mail and internal service requests.

Reception & Visitor Management

• Ensure professional front desk operations and smooth visitor flow.
• Enforce visitor registration and building access control procedures.

Hospitality & Catering Services

• Coordinate corporate events, workshops, and training programs with internal stakeholders and external vendors.
• Manage catering services in line with quality and safety standards.
• Ensure readiness and proper utilization of event facilities.

Housing & Employee Services

• Manage housing allocation, in-out processes, and accommodation maintenance.
• Coordinate transportation services for employees.
• Ensure housing facilities comply with health, safety, and regulatory requirements.

Security Services

• Oversee physical and electronic security systems including surveillance and access control.
• Manage security manpower deployment and performance monitoring.
• Lead incident handling and ensure implementation of emergency response procedures.
• Ensure compliance with security regulations and standards.

Maintenance & Facilities Management

• Oversee preventive and corrective maintenance for buildings, utilities, and infrastructure.
• Manage maintenance service providers and ensure asset functionality.
• Ensure compliance with HSE and regulatory requirements.