Operations Team Lead – Inbound (Warehouse & Logistics)

Operations Team Lead – Inbound (Warehouse & Logistics)

Operations Team Lead jobs in logistics and warehouse inbound supervisor roles in the Middle East are now available for experienced operations professionals. We are seeking an Operations Team Lead, Inbound to measure and monitor workflows, track onsite performance, provide important shift information to frontline management, and ensure operational excellence across shifts. The ideal candidate has experience in problem solving and data analytics, proficiency in the MS Office suite, and the ability to work a flexible schedule including weekends, nights, and holidays.

Key Job Responsibilities

• Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts.

• Support and train employees to deliver great service and supervise them in their daily tasks.

• Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement.

• Work with other departments to find solutions to address common issues or support needs in areas of key performance.

• Use data analysis to identify ways to optimize safety, quality, and productivity.

A Day in the Life

Operations is the heart and soul of everything we do. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.

You’ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.

Basic Qualifications

• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

• Experience in English-language communication skills, both written and verbal.

• Experience in problem solving and data analytics.

• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.

Preferred Qualifications

• 1+ years of Amnesty Floor Monitoring experience (Amazon-specific or equivalent).

• 3+ years of stakeholder management experience.

• Experience in operations management.

• Upper intermediate proficiency in English.