Program Quality Lead

Job Summary:

In this role of the Program Quality Lead, you will be reporting to the Program Quality Director and leading the program quality team. You will support in reviewing the contractors’ QMS related plans, ITPs, quality procedures and templates based on the project scope of work. You will review and determine applicable quality requirements, report new or revised regulatory requirements, will be leading / participating in quality audits that will be conducted on contractors / suppliers and internal as well, monitor non-conforming conditions, and determine the sufficiency of corrective actions. Interfaces with contractors and suppliers on quality related items. Your recommendations will assist in the resolution of complex issues and mitigate performance risk.

Major Responsibilities:

• Oversee the implementation of quality programs on-site.
• Provides direction and assigns work to senior quality specialists and others who assist on specific assignments.
• Exercises Stop-Work Authority and provides independent reporting to Senior Management to ensure impartiality of the Quality function.
• Review and develop quality documentation, including ITPs, method statements, test reports, and procedures.
• Reviews and approves the contractor’s QA/QC personnel.
• Ensures that the contractor has a robust QMS and monitors its effectiveness.
• Conducts regular internal and external audits and surveillances to assess compliance and identify areas for improvement in quality processes.
• Prepares and submits quality performance reports and nonconformance reports (NCRs), follows up on implementation of rectification and corrective actions, and updates related statistics.
• Leads investigations into the root causes of non-compliances and oversees implementation of necessary corrective and preventive actions.
• Identifies, records, and reports deviations or faults in construction, materials, or procedures, ensuring prompt corrective measures are implemented.
• Coordinates with the client quality management team and contractors to maintain compliance with project and regulatory requirements.
• Maintains contact with designated customer quality personnel to provide status updates, manage relationships, and execute applicable actions.
• Attends regular quality meetings with client and contractors to review quality performance, resolve issues, and update action plans and QA/QC activities.
• Compiles detailed QA/QC reports for the Quality Director, highlighting progress, quality concerns, and remedial actions taken.
• Supports deployment of the Quality Absolutes and other tools and processes to meet the project quality training program.
• Verifies existing Best Practices (BP) and LL implementation and documents new BPs/LLs in Ideagen and EDMS.
• Lead the quality team and provide direction, guidance, and support to the Quality Specialists to ensure effective implementation of quality requirements and project objectives.