Mashreq Bank
Job Purpose
- Provide comprehensive secretarial and administrative support to the Treasury Head of Sales (TGM) and assist in the efficient day-to-day management of the Sales leadership office.
- Support the Treasury & Global Markets Sales team on all general administrative, coordination, and reporting matters to ensure smooth execution of business activities.
Key Result Areas
- Maintain internal discipline and organization of the Group Treasury Head of Sales’ office by effectively managing meetings, appointments, calendars, client engagements, and internal discussions.
- Prepare and manage the daily and weekly schedule of the Group Treasury Head of Sales, including internal meetings, client meetings, roadshows, and management forums.
- Coordinate and follow up with Sales Heads, Product Heads, Trading, Structuring, Risk, and Operations on assigned action points and deliverables.
- Assist in client-related logistics, including meeting arrangements, travel bookings, hotel reservations, visas, and coordination with relationship teams where required.
- Act as a liaison between Sales, Trading, Structuring, Operations, Compliance, Risk, Finance, Admin, and external service providers on administrative matters.
- Coordinate and follow up on Admin and Technology Helpdesk requests, including system access, user administration, hardware requests, and Sales desk setup.
- Handle expense claims, reimbursements, and sales-related travel expenses in coordination with CAD, ensuring full compliance with Bank policies.
- Prepare minutes of meetings, maintain action trackers, and ensure timely follow-ups.
- Handle sensitive information with a high degree of confidentiality, particularly relating to clients, revenues, pipelines, and strategic initiatives.
- Perform any other duties assigned by the Group Treasury Head of Sales from time to time.
Knowledge, Skills and Experience
- High level of maturity with strong communication skills to balance the needs of senior management, Sales teams, and external stakeholders.
- Strong interpersonal and organizational skills with good command of spoken and written English.
- Ability to manage pressure, prioritize tasks, and handle sensitive situations inherent to a fast-paced Treasury Sales environment.
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook) and familiar with internal HR and expense systems.
- Prior experience in Treasury, Global Markets, Banking, or Financial Services is an advantage.
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