Malomatia
Responsibilities
- Quality Assurance Leadership: Lead quality assurance efforts across all systems and processes within the tax authority, ensuring high standards for both tax-related and broader organizational activities.
- Test Planning and Execution: Develop and execute comprehensive testing plans to validate the functionality, performance, and security of systems across various departments.
- Compliance and Standards Enforcement: Ensure all systems and processes comply with regulatory standards, internal policies, and quality benchmarks, maintaining consistent adherence to these requirements.
- Process Improvement: Identify areas for improvement across the authority’s systems and processes, recommending changes that enhance quality, efficiency, and performance.
- Cross-Departmental Collaboration: Work with different departments to implement quality assurance protocols that align with their specific operational needs.
- Defect Tracking and Resolution: Lead the process of identifying, documenting, and resolving defects, ensuring timely fixes and consistent improvements.
- Quality Metrics and Reporting: Establish and track key quality metrics, reporting progress and issues to senior management and relevant stakeholders.
- Documentation: Maintain detailed records of testing processes, defects, resolutions, and quality assurance practices for future reference.
- Training and Support: Provide guidance and training to staff across the organization on quality assurance best practices and standards.
- Risk and Impact Analysis: Assess the risk and impact of any system defects or process gaps, recommending preventive measures to mitigate future occurrences.
- Additional Responsibilities: Take on other tasks as required to support the overall quality and performance of the tax authority’s systems and operations.
Qualifications
- Bachelor’s degree in business administration, computer Science, business analytics, or a related field.
- 5+ years of experience in Quality Control with a focus on implementations
To apply for this job please visit fa-eyhb-saasfaprod1.fa.ocs.oraclecloud.com.