Assistant Marketing Manager

Assistant Marketing Manager

Assistant Marketing Manager jobs in hospitality and vacation club sales roles in the UAE are now available for marketing professionals. We are seeking an Assistant Marketing Manager to promote awareness of brand image internally and externally, use sales techniques that maximize revenue while maintaining existing guest loyalty, and communicate with potential owners via telephone to set up preview package sales and tours. The ideal candidate has at least 1 year of related work experience, a High school diploma or G.E.D. equivalent, and strong communication and interpersonal skills.

Position Summary

Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.

Key Responsibilities

Team Leadership & Development

• Assist management in training, evaluating, counseling, motivating, and coaching employees.

• Serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Policy & Procedure Compliance

• Follow all company policies and procedures.

• Ensure uniform and personal appearance are clean and professional.

• Maintain confidentiality of proprietary information.

• Protect the privacy and security of guests and coworkers.

Guest Service Excellence

• Welcome and acknowledge all guests according to company standards.

• Anticipate and address guests’ service needs.

• Thank guests with genuine appreciation.

Communication & Collaboration

• Speak with others using clear and professional language.

• Prepare and review written documents accurately and completely.

• Answer telephones using appropriate etiquette.

• Develop and maintain positive working relationships with others.

• Support the team to reach common goals.

• Listen and respond appropriately to the concerns of other employees.

Quality & Standards

• Ensure adherence to quality expectations and standards.

Physical Requirements

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Additional Duties

• Perform other reasonable job duties as requested by Supervisors.

Preferred Qualifications

Education

• High school diploma or G.E.D. equivalent.

Related Work Experience

• At least 1 year of related work experience.