Job Summary

We are looking for an organized and proactive HR Coordinator to provide administrative and operational support across a range of human resources activities. The role will assist with recruitment, employee onboarding, personnel documentation, HR records, employee communications, and day-to-day coordination of HR processes.

The successful candidate will be comfortable managing multiple priorities, handling confidential employee information, coordinating with different departments, and working independently while maintaining a high level of accuracy and professionalism.

This position is well suited to an HR professional who enjoys a varied role and wants to develop broader experience across human resources administration, recruitment, employee services, and HR operations.

Key Responsibilities

Provide day-to-day administrative support to the HR department and assist with the smooth operation of HR processes.
Maintain accurate and up-to-date employee files, records, forms, and HR documentation.
Support recruitment activities, including coordinating interviews, communicating with candidates, preparing recruitment documentation, and following up on required information.
Assist with employee onboarding and ensure new employees complete the required joining documentation and administrative processes.
Coordinate employee documentation related to appointments, transfers, promotions, leave, attendance, and other employment-related matters.
Prepare HR letters, forms, reports, correspondence, and other documents as required.
Maintain HR databases and ensure employee information is entered accurately and updated promptly.
Respond to routine employee and management queries and direct more complex matters to the appropriate HR representative.
Coordinate with departments to collect, verify, and maintain employee-related information.
Ensure HR records are properly organized and readily available when required.
Handle employee and company information with a high level of confidentiality and discretion.
Assist with HR meetings, events, employee communications, and departmental activities.
Support the implementation of HR policies, procedures, and administrative processes.
Track outstanding HR documentation and follow up with employees or departments where necessary.
Assist with preparing periodic HR reports, summaries, and workforce-related information.
Support employee engagement and HR initiatives designed to improve the workplace experience.
Assist the HR team with special projects and process-improvement activities.
Ensure all HR administrative activities are carried out in accordance with company policies and applicable requirements.

Additional Responsibilities

Assist with maintaining employee databases and personnel information.
Support the coordination of employee benefits and HR-related services where applicable.
Assist with HR audits by preparing and organizing required documentation.
Support training and development administration, including attendance records and training documentation.
Coordinate with payroll and other departments to provide accurate employee information when required.
Help improve HR filing systems, administrative workflows, and recordkeeping processes.
Maintain a professional and service-oriented approach when dealing with employees and other stakeholders.
Perform other HR and administrative duties assigned by management.

Job Knowledge & Skills

Required Knowledge

Good understanding of HR administration and employee lifecycle processes.
Familiarity with recruitment and onboarding procedures.
Knowledge of employee recordkeeping and personnel documentation.
Understanding of confidentiality requirements when handling employee information.
Good knowledge of Microsoft Office applications, particularly Word, Excel, Outlook, and Teams.
Familiarity with HR information systems or HR software is an advantage.
Basic understanding of employment policies and HR procedures.
Strong written and verbal English communication skills.

Key Skills

HR administration
Recruitment coordination
Employee onboarding
Personnel records management
HR documentation
Employee communication
Data entry and record accuracy
Confidential information handling
Microsoft Office
HRIS / HR software
Organization and time management
Multitasking and prioritization
Problem-solving
Attention to detail
Interpersonal and communication skills
Team collaboration

Qualifications

Diploma or bachelor’s degree in Human Resources, Business Administration, Management, or a related discipline.
Previous experience in an HR administrative or coordination role is preferred.
Experience within hospitality, hotels, facilities, retail, corporate, or other service-oriented environments is an advantage.
Good command of written and spoken English.
Additional language skills may be advantageous depending on the workplace and workforce.

Job Experience

2–4 years of relevant HR or administrative experience is preferred.
Experience supporting recruitment, onboarding, employee records, and general HR operations is desirable.
Previous experience working in a fast-paced, multi-department environment is an advantage.
Experience with HRIS, payroll, or employee-management systems is preferred.

Employee Benefits & Development

Depending on the organization’s applicable benefits program, employees may have access to:

Competitive employee benefits and staff-related offers.
Learning, training, and professional development opportunities.
Career development opportunities within the organization.
Employee engagement, wellbeing, and community initiatives.
Opportunities to participate in corporate social responsibility and sustainability activities.

Preferred Candidate Profile

The ideal candidate will be a highly organized and approachable HR professional who can manage multiple administrative responsibilities while maintaining accuracy and confidentiality.

The candidate should have excellent interpersonal skills, be comfortable communicating with employees and managers at different levels, and demonstrate the ability to prioritize tasks in a busy working environment. A proactive attitude, attention to detail, and willingness to support different areas of HR will be important for success in this position.

To apply for this job please visit careers.accor.com.