Assistant Manager People & Culture 

Assistant Manager People & Culture

About the Role

A leading luxury hospitality destination is seeking an experienced Assistant Manager – People & Culture to support and enhance all human resources functions. This position plays a key role in employee engagement, talent acquisition, payroll coordination, performance management, compliance, and overall workforce administration.

The ideal candidate will have a strong HR background within the hospitality industry and demonstrate excellent organizational, communication, and employee relations skills.

Key Responsibilities

Employee Relations & HR Operations

• Foster a positive work environment by proactively addressing employee needs and supporting employee satisfaction initiatives.
• Ensure complete confidentiality of employee and company information at all times.
• Maintain accurate HR records and personnel documentation in compliance with company policies and legal requirements.
• Manage employee files and update records related to recruitment, promotions, transfers, contract changes, and resignations.
• Monitor adherence to company compensation and benefits policies and report any discrepancies to senior HR management.
• Support the implementation of HR policies and ensure compliance with labor regulations.

Payroll & Administration

• Coordinate closely with the Finance Department regarding payroll processing and employee-related financial matters.
• Monitor departmental attendance records and timesheets to ensure accuracy.
• Prepare monthly HR reports and workforce statistics for management review.
• Track employee leave balances and provide regular leave summaries to relevant stakeholders.
• Assist in maintaining HR databases and ensuring data accuracy across all employee records.

Performance Management

• Coordinate annual performance appraisal cycles and support managers throughout the evaluation process.
• Facilitate objective setting, performance reviews, and documentation of employee development plans.
• Monitor performance management timelines and ensure completion across all departments.

Recruitment & Talent Acquisition

• Support recruitment activities in collaboration with department managers and hiring teams.
• Coordinate candidate sourcing, interviews, selection processes, and onboarding activities.
• Assist in workforce planning and talent acquisition strategies to meet operational requirements.

Employee Benefits & Welfare

• Administer employee medical insurance programs and ensure proper enrollment and coverage management.
• Liaise with service providers and report any insurance-related issues or irregularities.
• Coordinate travel arrangements, including air tickets for new hires, vacations, business travel, and employee repatriation.

Employee Engagement

• Organize employee engagement initiatives, social events, and recreational activities to strengthen workplace culture.
• Conduct exit interviews and analyze employee feedback to identify retention opportunities and workplace improvements.
• Collaborate with department leaders to enhance employee satisfaction and organizational culture.

Communication & Team Coordination

• Maintain effective communication with employees, management, and external stakeholders.
• Attend HR and management meetings and prepare meeting minutes when required.
• Support departmental projects and adapt to changing business needs and priorities.
• Supervise assigned team members and ensure efficient completion of HR activities.

Required Qualifications

• Bachelor’s Degree in Human Resources Management, Business Administration, or a related discipline.
• Minimum two years of experience in Human Resources, preferably within the hospitality sector.
• Strong administrative, planning, and organizational capabilities.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office applications and HR management software.
• Sound understanding of labor laws, employment regulations, and HR compliance requirements.
• Experience managing recruitment and employee selection processes.
• Ability to handle confidential and sensitive information with professionalism and discretion.

Preferred Qualifications

• Previous Middle East or GCC work experience.
• Experience with payroll administration and employee compensation processes.
• Knowledge of performance management frameworks and employee relations practices.
• Experience organizing employee engagement programs and staff events.
• Understanding of medical insurance administration and employee benefits management.

Skills & Competencies

• Strong interpersonal and relationship-building skills.
• High attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Problem-solving and decision-making abilities.
• Team collaboration and leadership skills.
• Professional integrity and confidentiality.
• Time management and organizational excellence.

Career Opportunity

This role offers an excellent opportunity for HR professionals looking to advance their careers in the hospitality industry. The successful candidate will contribute to creating a positive workplace culture while supporting strategic HR initiatives and employee development programs.